Volunteer management
Integrated volunteer management system
Volunteer management basics
This guide walks you through the complete workflow of building and managing your volunteer roster
This guide walks you through the complete workflow of building and managing your volunteer roster
14 Apr 2026
Volunteer management overview
The Volunteer Management System provides a comprehensive solution for organising, managing, and coordinating volunteers for your events.
The Volunteer Management System provides a comprehensive solution for organising, managing, and coordinating volunteers for your events.
27 Oct 2025
Volunteer teams & roles
Learn how to organise volunteers into teams and roles, and manage team availability for your events.
Learn how to organise volunteers into teams and roles, and manage team availability for your events.
05 Dec 2025
Quick shift assignment guide
Here's your 2-minute guide to smarter rostering - when to assign, how volunteers get notified, and why waiting 1-2 weeks before your event saves everyone time. Perfect for team leads!
Here's your 2-minute guide to smarter rostering - when to assign, how volunteers get notified, and why waiting 1-2 weeks before your event saves everyone time. Perfect for team leads!
14 Apr 2026
Shift schedules
Learn how to create shift schedules that automatically generate multiple volunteer shifts based on operating hours and shift duration.
Learn how to create shift schedules that automatically generate multiple volunteer shifts based on operating hours and shift duration.
05 Dec 2025
Volunteer shifts
Learn how to manage individual volunteer shifts, assign volunteers, and track shift status.
Learn how to manage individual volunteer shifts, assign volunteers, and track shift status.
05 Dec 2025
Volunteer roster
Learn how to use the visual roster view to see shift coverage, identify gaps, and manage volunteer assignments.
Learn how to use the visual roster view to see shift coverage, identify gaps, and manage volunteer assignments.
05 Dec 2025
Volunteer profiles
Learn how to view and manage individual volunteer details, shift assignments, preferences, and communications.
Learn how to view and manage individual volunteer details, shift assignments, preferences, and communications.
07 Dec 2025
Related teams
Linking related teams, shadow preferences, how related teams affect shift assignments and offers, and how scoring works.
Linking related teams, shadow preferences, how related teams affect shift assignments and offers, and how scoring works.
24 Apr 2026
Overlapping shifts
Learn how overlap protection prevents volunteers from being double-booked, and how to allow exceptions for on-call, standby, and supervisor roles.
Learn how overlap protection prevents volunteers from being double-booked, and how to allow exceptions for on-call, standby, and supervisor roles.
11 Apr 2026
Volunteer team lead invite links
Invite someone to join your organiser as user with a volunteer management abilities
Invite someone to join your organiser as user with a volunteer management abilities
10 Apr 2026
Bulk offering shifts via messages to multiple volunteers
Batch offer shifts using the message broadcast feature. This targets volunteers who don't have assignments yet
Batch offer shifts using the message broadcast feature. This targets volunteers who don't have assignments yet
09 Apr 2026
Volunteer team user positions
How to assign users to volunteer teams using the Team users page and understand the different role types in the volunteer system.
How to assign users to volunteer teams using the Team users page and understand the different role types in the volunteer system.
27 Mar 2026
23 Dec 2025
Volunteer messages
Learn how to send messages to volunteers and how volunteers can communicate through their portal.
Learn how to send messages to volunteers and how volunteers can communicate through their portal.
07 Dec 2025