Knowledge base
Bulk offering shifts to volunteers using messages
Created on 09 Apr 2026, Updated 09 Aug 2026 03:16
Bulk offering shifts via New message broadcast
You can bulk offer all shifts using the "New Message" broadcast feature. This targets volunteers who have selected the specific team as a preference, but have no shifts assigned yet.
Steps to send a broadcast message
- Navigate to Volunteers → Messages and click New message.
- Select recipients by choosing the specific team (or All volunteers if permitted).
- Set the assignment status filter to "No assignments" to reach unassigned volunteers only.
- The Send button displays the exact number of recipients.
Message delivery and response
Volunteers receive an email with your custom message and a direct link to their personal portal. They can reply individually, such as with "I don't want that shift," allowing you to respond: "Pick another from the roster—you can DIY. =)" This enables efficient self-service shift claiming.
Avoiding duplicate shift offer emails
When you offer a shift to a volunteer, the email they receive includes a link to their volunteer dashboard, which already shows them every available shift in your team. This means you don't need to send a separate offer for every shift — one email is enough for volunteers to see and respond to all the team's shifts. The system automatically suppresses duplicate emails
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