Knowledge base

Attendees

Manage attendees & tickets

Transferring a ticket vs listing it for resale
If you can no longer use your ticket, there are two ways to pass it on:

29 Oct 2026

Transfering or changing the name on your ticket
If you can't go to an event, or would like to change the name, you may be able to give your ticket to someone else

29 Oct 2026

Reporting an incident at an event
If something happened at an event that you think the organiser should know about, you can send them an incident report.

16 Oct 2026

Incident reports
Record when something goes wrong with a person at your event, and make sure your team, and other organisers on the platform, are aware of it

16 Oct 2026

Cancelling free tickets
Learn how to cancel free tickets

21 May 2026

How to resend a ticket
Learn how to e-mail tickets to attendees

09 Apr 2026

Guest greeter check-in
Generate temporary, shareable links that grant greeters access to the check-in

05 Mar 2026

Moving tickets between sessions or sections
Change the session or section for a ticket

18 Jul 2025

Customer communication
Email campaigns and contacting customers

16 Jul 2025

Guest ticket automation
Guest ticket automation allows you to streamline your event registration process by automatically creating free tickets