How to resend a ticket

Created on 08 Apr 2026

Resending a ticket to an attendee

Step-by-step process

1. Navigate to attendees page

   • Go to your event dashboard
   • Select Attendees from the menu
   
   

2. Find the guest

   • Use the search bar to find the person who needs their ticket resent
   • You can search by name, email, or order number

3. From the actions menu

   • Click Resend ticket from the action dropdown menu next to their name

4. The ticket will be emailed

   • The ticket will be sent to the address listed on the ticket

Important notes

⚠️ Email goes to current address – Make sure their email address is correct in the ticket details.
🚀 Immediate delivery – The email should be sent immediately after saving.
📩 Check spam folder – Suggest they check their spam or junk folder if they don’t receive it.