Knowledge base
How to resend a ticket
Created on 09 Apr 2026, Updated 29 Oct 2026 08:14
Resending a ticket to an attendee
Step-by-step process
-
Navigate to attendees page
- Go to your event dashboard
- Select Attendees from the menu
-
Find the guest
- Use the search bar to find the person who needs their ticket resent
- You can search by name, email, or order number
-
From the actions menu
- Click Resend ticket from the action dropdown menu next to their name
-
The ticket will be emailed
- The ticket will be sent to the address listed on the ticket
Important notes
⚠️ Email goes to current address – Make sure their email address is correct in the ticket details.
🚀 Immediate delivery – The email should be sent immediately after saving.
📩 Check spam folder – Suggest they check their spam or junk folder if they don’t receive it.
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