Undiscovered

Knowledge base

Clear
Attendees

Manage attendees & tickets

Changelog

New features, improvements and fixes

Charges & refunds

Manage customer payments

Contacts

Your customer database

Email campaigns

Create and send emails to your guests

Event management

Learn how to manage your event

Event users

Manage your organisr event users

Form templates

Build custom forms for your event

Locations

Event location management

Organiser profiles

Manage your organiser profile

Payouts

View and manage your revenue

Pricing groups

Group ticket types together

Promotions

Tools for promoting your events

Resales

A a secure way to sell your tickets

Roster

View and manage shift coverage across teams in a visual calendar

Sections

Set your event sections and capacity

Sessions

Update your dates and location

Ticket types

Manage ticket pricing

Volunteer management

Integrated volunteer management system

Waitlists

Create and mange registrations

Webforms

Build standalone forms for your event

White label

Create your own ticketing platform, earn commission

Latest articles

Cancelling free tickets
Learn how to cancel free tickets
20 May 2026
Allow customers to refund their orders and tickets
Self-service refunds let your customers request refunds directly from their orders page
20 May 2026
Requesting a refund or cancelling your ticket
This guide explains how to request a refund and what to expect
20 May 2026
Copy a previous email campaign
Create a new email campaign by copying a message from a previous event
29 Apr 2026
Related teams
Linking related teams, shadow preferences, how related teams affect shift assignments and offers, and how scoring works.
24 Apr 2026