Knowledge base
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Transferring a ticket vs listing it for resale
If you can no longer use your ticket, there are two ways to pass it on:
If you can no longer use your ticket, there are two ways to pass it on:
29 Oct 2026
Transfering or changing the name on your ticket
If you can't go to an event, or would like to change the name, you may be able to give your ticket to someone else
If you can't go to an event, or would like to change the name, you may be able to give your ticket to someone else
29 Oct 2026
Inviting contacts to volunteer
Inviting contacts is a second chance for people who did not opt in to volunteering when they bought their ticket
Inviting contacts is a second chance for people who did not opt in to volunteering when they bought their ticket
21 Oct 2026
Invite ticket holders to volunteer by email campaign
Use an email campaign to invite a large audience of ticket holders to volunteer at once.
Use an email campaign to invite a large audience of ticket holders to volunteer at once.
21 Oct 2026
Reporting an incident at an event
If something happened at an event that you think the organiser should know about, you can send them an incident report.
If something happened at an event that you think the organiser should know about, you can send them an incident report.
16 Oct 2026