Resoving duplicate volunteers

Created on 26 Mar 2026

The system is designed to prevent duplicates by using email addresses as unique identifiers. When someone registers as a volunteer, the system checks if a contact with that email already exists and links to it instead of creating a new one.

The system automatically links volunteers by email address. If duplicates exist, the volunteer status will show as "Duplicate"

To resolve this:

• Search for the related volunteer using the search function
• Select the correct volunteer record or modify it as needed
• Mark it as Pending or Approved (depending on your workflow)
• Deactivate the invalid duplicate volunteer record

The volunteer records will automatically link to the merged contact