Undiscovered

Inviting event users to your organiser profile

Created on 06 Feb 2026

Inviting event admin users

Use invite links to add team members to your organiser profile or events without manual account entry.

An invite link is a secure, shareable URL that lets users join your organiser profile or event automatically after they sign in or create an account.

Account-level vs event-level invites
Type Scope Use case
Account-level Entire organiser profile Staff who manage all your events
Event-level Single event only Event-specific coordinators, volunteers, or crew
  1. Navigate to Settings > Users (for account-level) or Tools > Event users (for event-level)
  2. Click Invite link
  3. Configure the invite:
    • Roles: Select what permissions the invitee will have (owner, event manager, coordinator)
    • Expiry: Set how long the link remains valid (default is 7 days)
    • Usage limit: Set how many people can use this link (default is 1)
  4. Click Generate link
invite-links-main.jpg


Copy the link and share it with your team member

invite-links-link.jpg

The invite links table shows:

  • Roles: What permissions are granted
  • Expires: When the link stops working
  • Max uses: Total allowed uses
  • Used: How many times it's been used
  • Used by: Who accepted the invite
Actions
Action When to use
Copy link Share the invite with another person
Revoke Cancel an active link before it expires or gets used


What happens when someone accepts

  1. They click the invite link and see an acceptance page showing your organiser or event details
  2. They choose to either:
    • Sign in to an existing account, or
    • Create a new account
  3. After authentication, they're automatically added to your organiser profile or event with the assigned roles
  4. Both you and the new user receive confirmation emails

Security features

  • Unique tokens: Each link contains a cryptographically secure token
  • Expiry dates: Links automatically expire after the set period
  • Usage limits: Control how many people can use each link
  • Revocation: You can cancel links at any time before they're used
  • Audit trail: The system tracks who created each link and who used it

Troubleshooting

Issue Solution
Link expired Generate a new invite link
Usage limit reached Create a new link with a higher limit
User didn't receive link Copy the link and send it directly via your preferred method
Need different roles Revoke the old link and create a new one with correct roles


Best practices

  • Use single-use links for individual invitations
  • Use multi-use links for inviting groups (e.g., all team leads)
  • Set shorter expiry periods for sensitive roles
  • Revoke unused links when team members change
  • Always verify the assigned roles before generating a link

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