Undiscovered

Removing contacts from a list

Created on 12 Apr 2026

How to remove one or more contacts from a list

You can remove contacts from a list individually or in bulk. Both options are available when you are viewing the contacts within a specific list.


Getting to a list

  1. Navigate to Contacts from your organiser menu
  2. Click the Lists tab
  3. Click on the list you want to manage

This opens the list view, showing all contacts currently in that list.


Removing a single contact

  1. Find the contact you would like to remove in the list
  2. From the Actions column for that contact
  3. Click Remove
  4. Confirm the removal in the pop-up

The contact is removed from the list immediately. This does not delete or deactivate the contact — it only removes them from the current list.

list-remove-from-list.jpg


Removing multiple contacts at once

  1. Open the list you want to manage
  2. Tick the checkbox next to each contact you would like to remove, or use the All checkbox at the top of the column to select every contact on the page
  3. An Actions button appears above the table showing how many contacts are selected
  4. Click Actions and select Remove from list
  5. Review the confirmation message, which shows how many contacts will be removed
  6. Click Confirm to proceed

All selected contacts are removed from the list in one step.

list-remove-bulk.jpg


Good to know

  • Removing is not deleting — Contacts removed from a list remain in your contact database. They can be added back to the same list or any other list at any time.
  • Permission required — You need the Manage lists permission to remove contacts from a list.
  • Active contacts only — The individual remove option is available for active contacts.
  • Bulk actions require selection — If you click Actions without selecting any contacts, you will be prompted to select one or more contacts first.

Related articles

Customer communication
Email campaigns and contacting customers
15 Jul 2025
Event announcement notifications
Inform your followers about new events you've created.
02 Jul 2025
Contacts database
Manage your organisers customer database
11 Mar 2025