Undiscovered

Cancel or reschedule an event

Created on 23 Aug 2025

If you need to change the status of your event you can do so from the action menu on your events overview page.

To reschedule without refunds you can change the the status to rescheduled, then change your event dates by editing the session.

You may issue any refund requests from the charges page of your event 

For full cancellation, use the cancel event function, which will allow you to refund all tickets.

If you prefer to issue refunds individually, choose the cancel without refund option 


Related articles

Moving tickets between sessions or sections
Change the session or section for a ticket
17 Jul 2025
Customer communication
Email campaigns and contacting customers
15 Jul 2025
Event announcement notifications
Inform your followers about new events you've created.
02 Jul 2025
Getting paid. How do I access funds from my events
You can withdraw funds both before and after your event
30 Apr 2025