By purchasing a ticket to attend DaRkStAr, you acknowledge and agree to the following terms and conditions:
Personal responsibility and safety
- You take full responsibility for your safety and the safety of any accompanying minors throughout the duration of the event. (Attendance of minors is discouraged at the event)
- You acknowledge that participation in this event may involve inherent risks and you participate at your own risk.
- Safety considerations include one flight of stairs into the venue, possible crowds, emergency procedures will be highlighted on the night and we have an emergency assembly area.
Event conduct
- You agree to treat all attendees, staff, and volunteers with respect and courtesy.
- This is a community event, and alcohol will be consumed
- Disruptive behaviour, violence, or violation of event policies may result in removal from the event without refund.
Health and medical information
- You are responsible for disclosing any medical conditions, allergies, or special needs that may require attention during the event.
- While organisers are not responsible for medical care, advance notice helps ensure appropriate emergency response if needed.
- You must bring any necessary medications, medical devices, or first aid supplies you may require.
Ticketing and refunds
- Ticket transfers to other individuals are permitted through our official ticketing portal.
- **Refunds are not available except in circumstances outlined below.**
- Changes in personal circumstances (work, family, medical, loss of interest) do not entitle you to a refund.
- If you cannot attend, it is your responsibility to transfer or sell your ticket through approved channels.
- All attendees must have valid tickets for entry.
Event cancellation or postponement
If the event is cancelled or postponed due to circumstances beyond our control (natural disasters, government restrictions, venue unavailability, etc.):
- We will attempt to reschedule a new date within 6 months
- If rescheduling is possible but you cannot attend the new date, you may transfer your ticket or request a partial refund
- If rescheduling is not possible, partial refunds will be issued minus costs already incurred (venue, deposits, administration, etc.)
- The refund amount will be determined based on recoverable expenses at the time of cancellation
Venue and facilities
- The venue is nestled in an industrial corner of of the northern beaches with full amenities
- You acknowledge the venue's operating hours and agree to comply with entry/exit procedures
- Parking is available on the street, the roof and also some limited parking on the driveway. Over night parking is restricted to the roof which has a very tight corner to navigate and on the street.
- Wheelchair access is limited at this venue
- Weapons of any kind are prohibited,
Food and dietary requirements
- While we accommodate common dietary requirements where possible, we cannot guarantee suitability for all individual needs - please reach out to the organiser to let them know of your dietary requirements. Some gluten free, vegan and dairy free options will be provided.
Personal equipment and preparation
- You are responsible for bringing all personal items needed for your comfort and safety during the event
- It is encouraged to BYO Cup with which to drink your BYO drinks
Self-care and personal wellbeing
By purchasing a ticket, you acknowledge that:
- You are responsible for your physical, mental, and emotional wellbeing throughout the event
- You will monitor your own limits and participate only in activities suitable for your abilities
- You will seek help from event staff or emergency services if needed
- You are responsible for your own reactions and responses to event content and activities
- Support resources are available through event staff if required
Photography and media
- Photographs may be taken by the event organizers and their designated photographers. By purchasing this ticket you consent to photography/videography for promotional purposes.
Liability waiver and release
To the fullest extent permitted by law, ticket holders waive all legal rights and fully release DaRkStAr, its organisers, staff, volunteers, venue owners, and associated parties from all claims for:
- Compensation for loss, damage, injury (including bodily injury, mental distress, illness), or death
- Any incidents arising from participation in the event
- Actions or omissions of other attendees
- Theft, loss, or damage to personal property
This waiver applies to all claims howsoever arising, whether due to negligence or otherwise, except where prohibited by law.
Additional terms
- These terms constitute the entire agreement between you and the event organisers
- If any provision is deemed invalid, the remaining terms remain in effect
- These terms are governed by state and federal laws
By completing your ticket purchase, you confirm you have read, understood, and agree to these terms and conditions.
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Last updated: 23 September 2025
Refund Policy
No refunds
Refund and transfer policy
No refunds for personal circumstances
Refunds will not be provided if you:
- Change your mind about attending
- Decide you cannot attend for personal reasons
- Placed your order by mistake
- Are unable to attend due to personal circumstances
Event cancellation
If this event is cancelled for any reason, ticket holders will receive a refund. In most cases, this will be a full refund. However, if expenses have already been incurred in preparing for the event (such as venue deposits, equipment hire, or supplier payments), the refund amount may be reduced to cover these unavoidable costs.
Any refund reduction will be clearly communicated to ticket holders, and refunds will be processed automatically with no action required on your part.
Event postponement
In the unlikely event that this event is postponed to a new date:
- If the new date works for you, your tickets remain valid
- If the new date doesn't work for you, a full refund will be provided upon request
Ticket transfers and resales
All tickets are transferable and resalable via this ticketing platform. You may transfer or sell your ticket to another person at any time before the event. To transfer or resell your ticket, please see your ticket email for instructions.
How to request a refund
If you're eligible for a refund under this policy, please contact us via our event page with your booking reference number. Refunds will be processed within 7 business days to your original payment method.
*Booking fees are non-refundable.*
This policy is effective from the date of ticket purchase and may be updated at the organiser's discretion.
